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Privacy Statement

The following statement provides information about the collection of personal data while using our website: Personal data means all the data that relate to you as a person, including your name, address, email address or user behavior.

General information (controller under Article 4(7) GDPR)
Company name: Reception+ GmbH
Street name and number: St Martin Tower, Franklinstr. 61- 63
Postal code: 60486
City: Frankfurt am Main
Telephone: +49 (0) 69 956 369 – 0
Fax: +49 (0) 69 956 369 -25
Email: info@reception-plus.de
Website: www.reception-plus.de

For questions regarding data protection, please contact the following email address (or contact us at our mailing address, adding “Data protection”): Datenschutz@e3.world

Kinds of personal data that we collect

Last name
First name
Telephone number
Application details
Technical data as described below

Means for collecting your data

We collect the following data, which are generated while visiting our website, automatically and/or using submissions you make voluntarily, or by using cookies.

When you contact us by email or using our contact form, the provided data (your email address, name, telephone number) is stored to communicate with you and answer your questions. Data that is accumulated in this manner is deleted once its storage is no longer necessary; if legal retention requirements exist, the processing of this data is restricted.

Collection and storage of personal data as well as its use (type and purpose of use)

Collection and storage
When our online presence/website is accessed, information is automatically transmitted by the browser used on your (mobile) device to our website’s servers. This information is temporarily stored in what is known as a log file. Without your intervention, the following information is collected and stored until it is automatically deleted:

IP address of the querying device/computer
Date and time of access/query
Time zone difference (GMT)
Name and URL of the accessed file
Access status/HTTP status code
Amount of data transferred
Website from which the request comes
Operating system and interface
Language and version of the browser software and the name of your internet access provider

We use your data for the following reasons:

  • 1. For the convenient provision of the website, our online offer and the content and functions
  • 2. To deliver contractual services and customer care
  • 3. To ensure a seamless connection
  • 4. For technical administration
  • 5. For the analysis of system security and stability (security measures)
  • 6. As well as for further administrative or statistic purposes, as applicable

About an existing registration on the website, if applicable, the data is used for:

  • 7. The creation of an account and its confirmation
  • 8. The implementation of a contract between you and our company
  • 9. Support services
  • 10. Sending invoices and payment processing
  • In legally required situations, the data is used for:
  • 11. Detection of misuse and troubleshooting
  • 12. Exchange of information and, if necessary, transfer to government agencies

If we use service providers for processing, our company retains the full liability for the processing of data.

You have the right to

  • 1. Information (under Article 15 GDPR)
  • 2. Correction (under Article 16 GDPR)
  • 3. Deletion (Right to be forgotten under Article 16 GDPR)
  • 4. Limitation (under Article 18 GDPR)
  • 5. Objection (under Article 21 GDPR)
  • 6. Data portability (under Article 20 GDPR)

You can contact us in confidence with your concerns.

If you would like to object to the data processing, please send us an email from the email address you used to contact us to the above-mentioned address with the following content:


Company name: Reception+ GmbH
Street name and number: Spaces The Docks, Lindleystraße 8A
Postal code: 60314
City: Frankfurt am Main
Telephone: +49 (0) 69 956 369 – 0
Fax: +49 (0) 69 956 369 -25
Email: info@reception-plus.de

I, [first name, last name, street, street number, postal code, city] hereby revoke my consent to the processing of my personal data.

You also have the right to lodge a complaint regarding our processing of your personal data (in accordance with Article 77 GDPR) with the regulatory authorities for data protection in your federal state.

In the event of a complaint, please contact us directly or the competent regulatory authorities of your federal state:

You can find the contact information for these authorities using the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

The competent regulatory authority for our company is:

The Hessian Data Protection Commissioner
Prof. Dr. Michael Ronellenfitsch
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Telephone: 06 11/140 80
Fax: 06 11/14 08-900
Email: poststelle@datenschutz.hessen.de
Website: http://www.datenschutz.hessen.de

Relevant legal basis for our data processing 
In accordance with Article 13 GDPR, we are informing you of the legal basis for our data processing, insofar as it has not been explained separately in this Privacy Statement:

-The legal basis for obtaining consent is Article 6(1)(a) and Article 7 GDPR.

-The legal basis for data processing to render our services and our implementation of contractual measures, as well as for answering questions is Article 6(1)(b) GDPR.

-The legal basis for data processing to fulfill our legal responsibilities is Article 6(1)(c) GDPR.

-The legal basis for data processing to safeguard our legitimate interests is Article 6(1)(f) GDPR.

-The legal basis in the event of the necessity of processing personal data because of the vital interests of the data subject or another individual is Article 6(1)(d) GDPR.

Data transfer

We do not transfer your personal data to third parties, unless doing so is necessary for the provision of services on our website and their optimization (this includes, for example:
maintenance, payment processing or database management). Should it be necessary for us to transfer your personal data to third parties in such a context, we first oblige the third party concerned to use your personal data in accordance with the provisions of this Privacy Statement and applicable law.

Apart from the above-mentioned points, the following possibilities exist for us to transfer your data:

To the competent authorities:
– when we are legally obliged to do so or during ongoing or future court proceedings, and
– to safeguard and defend our rights

Storage of your data

We only store your data for as long as this is legally required, or for as long as necessary to fulfill the contractual obligation or the use to which you agreed. When the purpose of use no longer applies, and no other legal retention requirement remains, your data is deleted.

General issues

Our website uses cookies. Cookies are small text files that are saved on your device.

They are either present for the duration of your session (transient or session cookies) or else they are present for a period of 6-24 months (persistent cookies).

Your browser accesses these cookies.

You can configure your browser in such a way that it no longer saves cookies. However, using these settings can mean that you can no longer use all this website’s features.

Registration/login options

On our website, you can register by submitting personal data and to login using the account information you create. The data that is transmitted to the people responsible for data processing comes from the login screen that is used for registration. The data you enter is only used for the stated purpose.

When registering on our website, your IP address is also stored, as well as the date and time of your registration and login. This should prevent the misuse of our services, since this data allows us to become aware of criminal activity.

Registration on our website by voluntarily entering personal data allows us to offer you content and/or services that can only be offered to registered users due to the nature of the items.

Contact form

When you communicate with us using our contact form, the data you voluntarily provide in making contact will only be used to process your request. Your personal data will not be transferred to third parties and will be deleted as soon as the purpose of the contact has been fulfilled and no further contractual or legal obligations exist that require further storage of your data. In this case, similarly, your data will be deleted after the obligations cease to apply.

Application options

Personal data that you provide to us during an application procedure will only be used towards the aims and the processing of the application procedure. If an employment contract is signed with you, the data you made available will be saved for processing the employment relationship, with consideration given to the legal provisions. Should no employment contract be signed, your data will be deleted automatically 2 months after the notification that your application was declined, if no legal provisions or other legitimate interest exist to the contrary (e.g. in terms of the burden of proof in proceedings under the German General Act on Equal Treatment).

For electronic applications, we use the provider GermanPersonnel e-search GmbH.

This processes the data collected during the application process on our behalf and in accordance with the provisions of the GDPR.

If you use the link “application form”, you will be transferred to the corresponding website. You can find the applicable privacy statement using the following link:


We also offer the option to apply with us using Xing or Indeed.
Xing will, if applicable, select information from your Xing profile and send it to us.
You can find further information on data protection at Xing at:

o Xing AG, Gänsemarkt 43, 20354 Hamburg, DE:

Indeed, sends us the information on your profile located there in a manner like Xing.

You can find further information on data protection at Indeed at

o Indeed, Indeed Ireland Operations Limited, 124 St. Stephen’s Green, Dublin 2, Irland, CRO (Companies Registration Office) Nummer: 508192:

If you do not wish to use these portals, you are free to use one of the other application options on our website, or to send us your application by mail to the mailing address given above.

Analysis tools:
Google Analytics (with pseudonymizing)

We use Google Analytics on our website (with a pseudonymizing feature).
The company that operates Google Analytics is

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043

Represented in the EU by

Google Germany GmbH
ABC-Strasse 19
20354 Hamburg

Detailed information on the data protection policy of Google Analytics can be found at
https://policies.google.com/privacy?hl=de und

More detailed statements on this topic can be found at

The service uses cookies, by means of which information about you is collected and transferred to the Google servers in the USA.

We use IP anonymization on our website. This shortens the IP address you use, removing the personal connection from your IP address.

We use Google Analytics to create an appraisal of your website usage and activity.

However, you have the option to configure your browser in such a way that no more cookies are stored. In addition, you can also install browser plugins that prevent the corresponding information from being transferred.

One such plugin can be found by using the following link:


Changes/updates to our data protection conditions:

We will modify this Privacy Statement from time to time to keep it up-to-date with respect to operational circumstances, our data processing and legal requirements. For future visits to our website, the up-to-date Privacy Statement at that time applies. At this point, we will also inform you if changes require cooperation on your part (e.g. consent) or if another individual user information becomes necessary.