First-Class Service for Businesses –
Our Reception Solutions:
As part of a comprehensive office management process , we offer a well-thought-out and proven all-in-one concept that provides quick solutions tailored to individual goals and strategies.
Premium Reception
We make sure that the first impression at the entrance is a complete success.
When outsourcing the reception, choose according to your needs from the following options:
Outsourcing
A fresh start with a RECEPTION PLUS team tailored to your company or as part of the transfer of operations: takeover of your team in accordance with § 613a BGB. As a contractual partner of RECEPTION PLUS, you have the guarantee of having access to our trained, in-house team of stand-ins to cover your own staff shortfalls. This means that your reception is always professionally staffed, even if the worst comes to the worst.
Quality improvement plus cost control
Through efficient work schedules and continuous quality management, we often achieve significant cost savings compared to in-house staffing. In addition to improved quality, greater flexibility is a key benefit. Services can be expanded or reduced at any time by mutual agreement. Your management workload is reduced to virtually zero, as RECEPTION PLUS ensures everything runs smoothly. The flat-rate pricing for our services makes budget planning easier for you.
Here’s what you can expect from our Premium Service staffing agency:
- 100% Staffing
- Professionalism and excellent manners
- Multilingualism
- Computer experience
- Representative appearance
- Pleasant telephone voice
- Friendliness, commitment
- Absolute discretion and reliability
- High service orientation
- Identification with your company
- Perfect Workplace Organization and Efficiency
- Elegant team clothing and accessories
- in your company colors (on request)
Temporary employment
We recommend temporary work at reception for:
- Order peaks
- short-term substitution requirements
- Transition to outsourcing
- complex approval structures
- missing positions
- Desire for flexibility
- Desired later takeover (temp to perm)
Concierge service
We transport the service level of the 5* hotel industry to your company
With our full-service reception, we’re happy to streamline all your daily operations and take on additional tasks. From shirt cleaning and shoe care—whether it’s fruit baskets or restaurant recommendations—to car detailing.
Ask us – we support you with a large network of suppliers and the processing is simple and transparent through us: one face to the customer.
Telephone exchange
Professionalism and precision—we have the solution.
RECEPTION PLUS offers you the following options:
Partial Outsourcing Solution for Your Front Desk
Step-by-step: We supplement your existing reception team with RECEPTION PLUS staff members. Of course, when selecting personnel, we pay special attention to ensuring they are a good fit with your existing team. Our track record of remarkable success speaks to our expertise.
Full-Service Outsourcing Solution for Your Reception Area
We’ll staff your reception desk—whether you’re starting fresh with a RECEPTION PLUS team tailored to your business or as part of a transfer of operations: we’ll take over your team in accordance with Section 613a of the German Civil Code (BGB).
Short-Term Solutions & Temporary Staffing
As a contractual partner of RECEPTION PLUS We work tirelessly every day to develop reception solutions that allow you to rely on our dedicated, in-house team of stand-ins to cover your own staff absences. This ensures that your reception desk is 100% staffed, even in the worst-case scenario.
Training for Reception Staff
"Meeting our customers and guests as a service provider gives us a considerable competitive advantage."
“We’re only good if we’re constantly improving.” Do you agree ? Then RECEPTION PLUS training courses for reception staff are tailor-made for your teams. With well-developed modules and methods based on more than 35 years of experience, we’ll help your employees hone the skills they need to excel in their roles—both in practice and in theory.
A desirable side effect of our training courses is a powerful motivational boost. This is because a training measure also promotes commitment, independent action and the identification of your employees with their task and the team. An investment that can significantly increase your company’s competitiveness and effectively reduce staff turnover.
A selection from our RECEPTION PLUS Academy modules for one-day seminars:
- Reception Training – Professional and Approachable
- Telephone Training – Smiling with Your Voice
- The perfect appearance – make-up & styling
- Complaint Management – It’s All in the Tone
- Optimal Conference Planning and Support – We’ve Thought of Everything
- Organization Systems at the Front Desk – The Company’s Calling Card
- Workshops and On-the-Job Training – Interactive Paths to Success
- The VIP reception – etiquette for high-profile receptions
- English for Receptionists – Nice to meet you
Consulting
Does the entrance area adequately represent your company? You can of course ask your painter, then your drywall contractor, then your furniture supplier.
Too many contacts, too many trades? Then simply get in touch with us.
Our core competencies are consulting and project management:
- Furnishing and equipping the reception and conference area
- Use of your company colors …
… in the room
… in the clothing of your staff - Presentation technology
- Software solutions, e.g. for your conference room management
- Choice of telephone system (conventional telephony or Voice over IP)
- Organizational systems
- Service-oriented behavior
With RECEPTION PLUS, you can book the consulting services of your choice on an hourly or daily basis. You therefore determine the scope and budget for the project.
Personnel placement
Finding the right reception staff is an art in itself—especially when it’s not part of your company’s core business.
RECEPTION STAFF PLACEMENT
At the front desk and in the switchboard, the challenge is that these areas must be staffed 100% of the time. The staff assigned to these positions must therefore not only have the right qualifications but also meet high performance expectations. Added to this is the issue of presenting a professional image, which—at least at the reception desk—should not be underestimated.
To fill your open positions at the front desk, switchboard, and in administrative support roles, simply take advantage of our experienced premium service. The RECEPTION PLUS recruiting team regularly posts job listings on all major online job portals. Direct search and active sourcing are also part of our toolkit. This ensures we’ll find the ideal candidate for your company.
OUR SERVICES IN DETAIL:
- On request: site inspection, discussions with all parties involved
- Creation of job profile and candidate profile
- Draft / design of advertisements / job advertisements
- Selection of the most promising job portals and recruiting channels
- Qualitative evaluation of incoming applications (ABC analysis)
- Creation and transmission of short portraits of the A-candidates
- Organization of personal interviews at a location of your choice
- Advice on contract design and work organization
YOUR BENEFITS AT A GLANCE:
- Significantly reduced time expenditure
- No need to place expensive advertisements
- Zero administrative effort
- Cost reduction
- Transparent flat-rate calculation
- Casting guarantee
Temporary work
Temporary work is a form of employment that was introduced in Germany back in 1972 when the Temporary Employment Act came into force.
It helps companies to remain flexible and react quickly to various economic challenges.
Temporary workers benefit because they can enter the job market quickly, expand their knowledge and improve their career opportunities. They always work where they are really needed thanks to their qualifications.
Our temporary workers are employed exclusively by RECEPTION PLUS and are also paid by us. However, they work in a different company – the client company. The client company concludes a personalized “employee leasing” contract with RECEPTION PLUS. In this way, three parties work together to achieve success.
We have a large network and a well-stocked candidate pool, particularly in the areas of assistance and reception. Thanks to our many different recruitment channels, we can respond to our clients’ personnel requirements at short notice.
TEMP TO PERM – TEMPORARY WORK AS A SPRINGBOARD
Temp to Perm consists of a combination of temporary employment and subsequent direct placement. Temp to Perm gives our customers and applicants the opportunity to get to know each other under real conditions. During this time, both sides can determine whether mutual expectations are met.
In this way, companies and employees benefit from Temp to Perm. As an entrepreneur, you do not take any risks that would be associated with an immediate permanent position and remain flexible in your decisions. Only when both sides are certain is a direct employment contract concluded between the two parties. If, for whatever reason, you are not a good match, we at RECEPTION PLUS will do everything we can to fill the position as quickly as possible. And in this case, we will offer our employee alternative, suitable vacancies.
Your direct line to us
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We are always happy to provide you with detailed information about our services. During a personal consultation, we will answer all your questions and work with you to find the best solution for your needs. Schedule an appointment now—it’s completely non-binding and hassle-free.
+ MAKE A PERSONAL APPOINTMENT NOW
First class services for companies
RECEPTION PLUS sees itself as a premium service provider in a small market niche that is otherwise dominated by security and facility management companies. Our standards for the self-image and behavior of our employees are correspondingly high.
A premium receptionist is a valuable support for the guest’s goals and wishes.
We have a lot to consider, but people are always at the center of our considerations.
If we succeed in understanding and taking the customer’s wishes into account in our work, we redefine our role and promote ourselves: From receptionist to host. Self-respect is just as essential an ingredient in this attitude as a very polite demeanor and a certain flexibility in interpreting regulations.
RECEPTION PLUS has more than 35 years of company history. Our continuous and healthy growth is thanks to you and our colleagues throughout Germany. Our goal for the future: to become THE name for first-class reception in Germany and to retain more demanding customers.
If you have a request, we are always happy to help. Take us at our word, talk to us!
Current vacancies
Discover our job vacancies across Germany and find the perfect position to suit your skills, interests and career goals.
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More informationGet to know us personally
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Would you like to find out more about our open positions or speak directly to our recruiting team? In a personal meeting, we will answer your questions, give you an insight into our job offers and discuss your options together. Simply make an appointment now - we will be happy to help you!
+ MAKE A PERSONAL APPOINTMENT NOW
Reception plus: as an employer, we offer many benefits.
A premium receptionist is a valuable support for the guest's goals and wishes. If we succeed in understanding and taking the customer's wishes into account in our work, we redefine our role and promote ourselves: From receptionist to host. Self-respect is just as essential an ingredient in this attitude as a very polite manner and a certain flexibility in interpreting regulations.
Reception Plus Academy
As our employee, we offer you the opportunity to use the RECEPTION PLUS Academy training courses and workshops free of charge. ...
RECEPTION PLUS employees have the opportunity to take advantage of the RECEPTION PLUS Academy training courses and workshops free of charge. We invite every new employee to the basic training course within the first few weeks of employment. Participation is mandatory and the training time is remunerated.
You are free to choose any further training you wish to attend.
Take advantage of our reception experience
RECEPTION PLUS solutions have grown with the challenges of our customers - and with our many years of experience.
First-class reception services depend on the people behind them—people who understand what matters, who work well as a team, and who perform their duties competently. With this in mind, we work hard and are fully committed to our clients. After all, your success is always part of our success.
With Confidence – Reliability – Tailor-Made
Where you can find us
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From our head office in Frankfurt am Main, we coordinate, support and manage our employees and numerous projects in the Rhine-Main metropolitan region. Our regional branch managers and project managers manage our teams in many major German cities.
HEAD OFFICE FRANKFURT
St Martin Tower
Franklinstr. 61- 63
60486 Frankfurt am Main
Tel.: +49 69 95 63 69-0
LOCATION DÜSSELDORF
40474 Düsseldorf
Phone: +49 69 95 63 69-0
MUNICH LOCATION
83024 Rosenheim
Phone: +49 69 95 63 69-0
Our references: the result
of expertise and performance
Our references speak for themselves, for our expertise and know-how in a wide range of industries. Qualified references with contact persons are available on request by e-mail to info@reception-plus.de.
We will be happy to send you a customized list of our
references. Simply fill out the form below.
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