Premium partner for businesses:
our service portfolio
We offer a carefully considered, proven all-in-one concept for a holistic management process, with the potential to add value in line with customized goals and strategies.
Premium Reception
We make sure that the first impression at the entrance is a complete success.
When outsourcing the reception, choose according to your needs from the following options:
Full outsourcing
A fresh start with a RECEPTION PLUS team tailored to your company or as part of the transfer of operations: takeover of your team in accordance with § 613a BGB. As a contractual partner of RECEPTION PLUS, you have the guarantee of having access to our trained, in-house team of stand-ins to cover your own staff shortfalls. This means that your reception is always professionally staffed, even if the worst comes to the worst.
Quality improvement plus cost control
Thanks to smart working time models and continuous quality management, we often realize considerable cost advantages compared to in-house staffing. In addition to quality improvement, greater flexibility is a key advantage. Services can be expanded or reduced at any time by arrangement. Your management costs are practically reduced to zero, as RECEPTION PLUS organizes the smooth process. The flat-rate calculation of our services makes budget planning easier for you.
This is what you can expect from the representatives of a RECEPTION PLUS-managed reception:
- Excellent manners
- Multilingualism
- Computer experience
- Representative appearance
- Pleasant telephone voice
- Friendliness, commitment
- Absolute discretion
- High service orientation
- Identification with your company
- Perfect workplace organization
- Elegant team clothing and accessories
- in your company colors (on request)
Temporary employment
We recommend temporary work at reception for:
- Order peaks
- short-term substitution requirements
- Transition to outsourcing
- complex approval structures
- missing positions
- Desire for flexibility
- Desired later takeover (temp to perm)
Concierge service
We transport the service level of the 5* hotel industry to your company
We are happy to make all your daily routines easier and take on additional tasks. From shirt cleaning to shoe service – whether fruit baskets or restaurant recommendations – to car cleaning.
Ask us – we support you with a large network of suppliers and the processing is simple and transparent through us: one face to the customer.
Switchboard
Professionalism and the right tone on the phone - we have the solution.
RECEPTION PLUS offers you the following options:
Partial outsourcing
Step-by-step: We supplement your existing team with RECEPTION PLUS colleagues. When selecting personnel, we naturally pay particular attention to compatibility with the existing team. Our considerable success speaks for our skills in this area.
Full outsourcing
A fresh start with a RECEPTION PLUS team tailored to your company or as part of the transfer of operations: takeover of your team in accordance with Section 613a of the German Civil Code (BGB)
Interim solutions & temporary employment
As a contractual partner of RECEPTION PLUS we work flat out every day to ensure that you have access to our permanent, in-house team of stand-ins to cover your own staff shortfalls. This means that your reception is always professionally staffed, even if the worst comes to the worst.
Training courses
"Meeting our customers and guests as a service provider gives us a considerable competitive advantage."
“We are only good if we are constantly improving.” Do you think so? Then RECEPTION PLUS training courses are made for your teams. With sophisticated modules and methods from more than 35 years of experience, we give your employees the necessary polish with your tasks. Practically and theoretically.
A desirable side effect of our training courses is a powerful motivational boost. This is because a training measure also promotes commitment, independent action and the identification of your employees with their task and the team. An investment that can significantly increase your company’s competitiveness and effectively reduce staff turnover.
A selection from our RECEPTION PLUS Academy modules for one-day seminars:
- Professional and friendly – reception training
- Smile with your voice – telephone training
- The perfect appearance – make-up & styling
- The sound makes the music – complaint management
- Everything thought of – optimal conference planning and support
- The company’s calling card – organization systems at reception
- Interactive success – workshops and on-the-job training
- The VIP reception – etiquette for high-profile receptions
- Nice to meet you – English for Receptionists
Consulting
Does the entrance area adequately represent your company? You can of course ask your painter, then your drywall contractor, then your furniture supplier.
Too many contacts, too many trades? Then simply get in touch with us.
Our core competencies are consulting and project management:
- Furnishing and equipping the reception and conference area
- Use of your company colors …
… in the room
… in the clothing of your staff - Presentation technology
- Software solutions, e.g. for your conference room management
- Choice of telephone system (conventional telephony or Voice over IP)
- Organizational systems
- Service-oriented behavior
With RECEPTION PLUS, you can book the consulting services of your choice on an hourly or daily basis. You therefore determine the scope and budget for the project.
Recruitment
Recruiting employees is an art in itself. Especially when it does not concern the core areas of your company.
FINDING PEARLS – WITH THE RIGHT RECRUITMENT AGENCY
The challenge at reception and in the switchboard is that these areas must ALWAYS be staffed. The staff deployed must therefore not only be suitable in terms of their qualifications, but also meet high expectations in terms of their performance. There is also a representational factor that should not be underestimated – at least at reception.
Simply call on an experienced specialist to fill your vacancies in reception, switchboard and assistance. The RECEPTION PLUS recruiting team regularly places advertisements in all well-known online portals. Direct search and active sourcing are also among our tools. This means we are guaranteed to find the ideal candidate for your company.
OUR SERVICES IN DETAIL:
- On request: site inspection, discussions with all parties involved
- Creation of job profile and candidate profile
- Draft / design of advertisements / job advertisements
- Selection of the most promising job portals and recruiting channels
- Qualitative evaluation of incoming applications (ABC analysis)
- Creation and transmission of short portraits of the A-candidates
- Organization of personal interviews at a location of your choice
- Advice on contract design and work organization
YOUR BENEFITS AT A GLANCE:
- Significantly reduced time expenditure
- No need to place expensive advertisements
- Zero administrative effort
- Cost reduction
- Transparent flat-rate calculation
- Casting guarantee
Temporary work
Temporary work is a form of employment that was introduced in Germany back in 1972 when the Temporary Employment Act came into force.
It helps companies to remain flexible and react quickly to various economic challenges.
Temporary workers benefit because they can enter the job market quickly, expand their knowledge and improve their career opportunities. They always work where they are really needed thanks to their qualifications.
Our temporary workers are employed exclusively by RECEPTION PLUS and are also paid by us. However, they work in a different company – the client company. The client company concludes a personalized “employee leasing” contract with RECEPTION PLUS. In this way, three parties work together to achieve success.
We have a large network and a well-stocked candidate pool, particularly in the areas of assistance and reception. Thanks to our many different recruitment channels, we can respond to our clients’ personnel requirements at short notice.
TEMP TO PERM – TEMPORARY WORK AS A SPRINGBOARD
Temp to Perm consists of a combination of temporary employment and subsequent direct placement. Temp to Perm gives our customers and applicants the opportunity to get to know each other under real conditions. During this time, both sides can determine whether mutual expectations are met.
In this way, companies and employees benefit from Temp to Perm. As an entrepreneur, you do not take any risks that would be associated with an immediate permanent position and remain flexible in your decisions. Only when both sides are certain is a direct employment contract concluded between the two parties. If, for whatever reason, you are not a good match, we at RECEPTION PLUS will do everything we can to fill the position as quickly as possible. And in this case, we will offer our employee alternative, suitable vacancies.
Get in touch with us directly
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If you would like a detailed consultation or a personal exchange about our services, we are always happy to assist you. In a one-on-one conversation, we will answer all your questions and work together to find the best solution for your needs. Schedule an appointment now – completely non-binding and hassle-free.
+ SCHEDULE A PERSONAL APPOINTMENT NOW
First class services for businesses
RECEPTION PLUS sees itself as a premium service provider in a small market niche that is otherwise dominated by security and facility management companies. Our standards for the self-image and behavior of our employees are correspondingly high.
A premium receptionist is a valuable support for the guest’s goals and wishes.
We have a lot to consider, but people are always at the center of our considerations.
If we succeed in understanding and taking the customer’s wishes into account in our work, we redefine our role and promote ourselves: From receptionist to host. Self-respect is just as essential an ingredient in this attitude as a very polite demeanor and a certain flexibility in interpreting regulations.
RECEPTION PLUS has more than 35 years of company history. Our continuous and healthy growth is thanks to you and our colleagues throughout Germany. Our goal for the future: to become THE name for first-class reception in Germany and to retain more demanding customers.
If you have a request, we are always happy to help. Take us at our word, talk to us!
Current Job Offers
Discover our job offers across Germany and find the perfect position that matches your skills, interests and professional goals.
Get to know us in person
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Would you like to learn more about our open positions or speak directly with our recruiting team? In a personal conversation, we will answer your questions, give you insight into our job opportunities, and discuss your options together. Schedule an appointment now – it’s quick and easy, and we’re happy to assist you!
+ SCHEDULE A PERSONAL APPOINTMENT NOW
Reception plus: as an employer with an edge.
A premium receptionist is a valuable support for the guest’s goals and wishes. If we succeed in understanding and taking the customer’s wishes into account in our work, we redefine our role and promote ourselves: From receptionist to host. Self-respect is just as essential an ingredient in this attitude as a very polite manner and a certain flexibility in interpreting regulations.
Reception Plus Academy
As our employee, we offer you the opportunity to use the RECEPTION PLUS Academy training courses and workshops free of charge. ...
RECEPTION PLUS employees have the opportunity to take advantage of the RECEPTION PLUS Academy training courses and workshops free of charge. We invite every new employee to the basic training course within the first few weeks of employment. Participation is mandatory and the training time is remunerated.
You are free to choose any further training you wish to attend.
Benefit from an experienced partner
RECEPTION PLUS solutions have grown with the challenges of our customers – and with our many years of experience.
First-class service depends on the people behind it. Who understand what it’s all about. Who function as team players and act competently. This is the spirit in which we work and commit ourselves to our customers. Because your success is always part of our success.
Representative – Reliable – Tailor-made
Where you can find us
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From our head office in Frankfurt am Main, we coordinate, support and manage our employees and numerous projects in the Rhine-Main metropolitan region. Our regional branch managers and project managers manage our teams in many major German cities.
FRANKFURT HEAD OFFICE
St Martin Tower
Franklinstr. 61- 63
60486 Frankfurt am Main
Tel.: +49 69 95 63 69-0
LOCATION DÜSSELDORF
40474 Düsseldorf
Phone: +49 69 95 63 69-0
MUNICH BRANCH OFFICE
83024 Rosenheim
Phone: +49 69 95 63 69-0
OUR TESTIMONIALS: THE RESULT OF EXPERTISE AND PERFORMANCE
Our references speak for themselves, for our expertise and know-how in a wide range of industries. Qualified references with contact persons are available on request at info@reception-plus.de.